Dear {tag_recipientname},

This is to confirm you have been booked onto the following training course:

Course Name: {tag_productname}
Date and Payment Option: {tag_productdescription}

The course will start on the date above at 09:00, if you are delayed you will need to contact the training centre on 01782 914001


The training centre is open to students from 08:30 until 17:30 Monday to Friday. The course will start each day at 09:00 hours and finish at 16:30 every day.

Proof of identification

You are required to bring with you proof of identification. This must be photographic and we only accept the following documents:

  • Driving Licence Photo Card
  • Passport
  • CSCS Photo Card
  • Armed Forces ID Card
  • Company ID Card

Photographic Evidence

We are required by the awarding body to gather photographic evidence for your training portfolio this will be stored in your training portfolio and not given to anyone except the awarding body, Total Network Solutions Europe is registered under the data protection act and complies with the ICO.

Blended Learning

If your course forms part of blended learning you will be given access to our online training academy where you can complete the course work required prior to attending.


You are allowed to use the facilities in the training centre, light refreshments are supplied, Tea, Coffee, water, lunches are not supplied on the course.

There are an extensive range of shops and restaurants in the area and some meals can be ordered in by telephone.


You must inform us before the start of the training course of any disabilities you may have so we can ensure we meet your requirements.


On arrival at the training centre please park in the rear car park, Total Network Solutions Europe accept no liability to vehicles parked in the car park.

What to wear

You will be required to wear old clothing as we do not take any responsibility for any damage that may occur.

What do I need to bring?

All courseware is supplied as part of the fees already paid, tooling and equipment is also supplied, and if you have your own tooling and equipment and wish to use it on the training course you may do so as long as it is fit for purpose.


Any delegate attending the course under the influence of drink or drugs will be asked to leave the course. Any abusive language or threatening behaviour towards any member of staff or other delegates attending the course will not be tolerated and will culminate in the offender being removed from the course.

Course fees

All fees must be paid prior to arriving on the course; this must be done 14 days prior to the course start date. If payment is not received we may offer your place to someone else.

Hotels & Accommodation

Our organisation has exclusive deals with some local hotels.

  • Britannia Hotel North Staffordshire
    £47.00 single person for Bed & Breakfast
    £62.00 double twin 2 people Bed & Breakfast
    £57.00 double twin 1 person Dinner Bed & Breakfast
    £72.00 double twin 2 people Dinner Bed & Breakfast

    Quote “TNS Europe” please call corporate booking number not the hotel directly on 0161 929 2656 or 0870 221 0191. If you call the hotel directly you will not get the discounted rates

  • Borough Arms Hotel rooms from £45.00 per night room only.
  • Great National Hotels rooms from £35.00 per night.
  • Premier Inn check websites for prices.
  • Travelodge check website for prices.

Travelling by Rail

The nearest mainline station is Stoke-on-Trent and is 15 minutes away by car/taxi SIDs taxis is the cheapest taxi company in the area and can be contacted on 01782 565200

Travelling by air

There are 3 main airports in the region:

  • East Midlands Airport - 55 minutes away
  • Birmingham International - 1 hour 10 minutes
  • Manchester Airport - 1 hour 10 minutes

All three airports have rail connections to Stoke-on-Trent rail station.

Motorway & Road network

Our training centre is within easy reach of the road and motorway network the centre is in easy reach of M1, M6, A50, A500 major roads and is situated 10 minutes away from M6 junction 15 please use the following postcode for satellite navigation ST5 6AZ.

If you have any questions please feel free to contact us on 01782 914001 or by email training@tnseurope.co.uk


Paul Forster
Total Network Solutions Europe